We deliver solutions that have business value. Period. Our experienced team of consultants with advanced degrees in their fields come with expertise across diverse agencies and departments at the State level such as:
Touchpoints, a certified Minority-owned, Small Business, through its services offering has secured and maintained its position as a leader in helping state and local governments meet both their enterprise and domain-specific IT needs.
Our uncanny ability to deliver the right solutions has resulted in a successful team with a track record of results. Consultants who walk in the door with a focus on business value and customer delight. It’s true: at “Touchpoints”, our standards are incredibly high. But when it comes to your organization and your systems, shouldn’t they be?
Since 2004, Global Touchpoints has rapidly and inexpensively deployed state-of-the-art solutions and services that resolve core business issues for our government clients.
Key industry segments we impact are
Extensible and flexible solutions for public sector human resources management – Request for Personnel Action, Personnel Management, Timekeeping, Projects, Worker’s Compensation, Stipend, and more – some of the most complex and challenging HRMS modules.
Cost effective solutions to manage cases, Intake (Incident/Application), Automated Rules Processing, Approval Process, Case Adjudication, Decision Appeals Management ,Case Analytics and Reporting and much more.
Key case management solutions include:
Our “Technology Agnostic” approach has ensured a successful track record of Digital Transformation Engagements at our Public Sector Clients using various best of breed technologies.
Our typical Digital Transformation Engagement includes Business Process Reengineering, Requirements Engineering, Architecture, Design, Development, Testing and Technical Project Management.
Some of our “best of breed” technology expertise include: